International Packages

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FREQUENTLY ASKED QUESTIONS

Discover seamless travel experiences with our user-friendly platform. Explore destinations, book flights, accommodations, and activities hassle-free. Your journey begins here.

Who are you and why should I trust your services?

We understand that travel is personal and your money matters. Here’s how you can verify and feel safe booking with us:

• We are a registered business under DTI trademark name Princesa Rheanaries Travel Booking Services and hold a BIR Certificate of Registration under the same name. All documents can be viewed at our Facebook page: https://www.facebook.com/prtravelbookingservices

• We issue official invoices for every booking.

• Payments go through secure channels (bank transfer, GCash, credit card thru PayPal). Our bank account is registered at the BDO Rockwell Makati branch under the name Princesa Rheanaries Travel Booking Services.

• We believe in full transparency: clear prices, no hidden charges, and honest communication from your first inquiry to the end of your trip. Each booking comes with official confirmations, detailed itineraries, and direct access to your dedicated travel coordinator so you’re never left wondering what’s next.

Where is your office located?

We operate as a registered Philippine travel business with a virtual office setup. This allows us to serve clients nationwide and abroad without the overhead costs of a walk-in space, so we can offer more competitive packages. For extra reassurance, we request a short video call before accepting booking payments.

How do we contact you?

There are many ways to get in touch with us:

Email: [email protected]

Phone: 096724111715/09071197895

Landline: 02-8561-3491

Messenger: https://m.me/62211197432424

Send us a message through our website:

What’s included in the packages, and what’s not?

Our website showcases packages available and usually lists included items upfront: hotel, airport transfers, selected tours, entrance fees noted in the itinerary, and tax/fees where applicable. Exclusions commonly include personal expenses, optional tours, meals not listed, visa fees, and tips. We always give a detailed itinerary and a single page called “inclusions/exclusions” so you know exactly what you’re getting.

Can I join a group tour even if I’m traveling solo?

Of course! Many of our packages can accommodate solo travelers. You can join a shared tour to meet new friends and save on costs, or request a private arrangement if you prefer a more personal experience.

Can you customize a travel package for me?

Absolutely! We can accommodate special requests. Just tell us your must-sees, activities you enjoy, and any special requests, and we’ll create a personalized itinerary just for you. Reach out to us through our website and let’s book a video con.

How do I book and pay?

We made booking simple and personal. Here’s how it works: 

-Browse and pick a package.

-Add extras like side tours, flight booking, or a visa application service.

-Book a short video appointment with us. 

-We prepare and email your invoice.

-You pay using secure channels and get confirmation.

-Get your final travel voucher.

What you’ll receive at each stage:

• Pre-payment: itemized invoice and clear payment instructions.

• After payment: acknowledgement receipt.

• After confirmation: final travel voucher and booking references.

What is your cancellation, refund, and rescheduling policy?

Please refer to our Terms and Conditions page for our cancellation, refund, and rescheduling policies.

Why are your prices higher than other travel agencies?

Our goal isn’t to be the cheapest: it’s to give you a smooth, stress-free trip where you feel cared for from departure to return. While some agencies may quote lower rates, our packages are designed to give you more value and fewer headaches, with premium inclusions such as:

Travel WiFi device (for International travel): so you can stay connected anytime, anywhere abroad.

Travel insurance (for International travel): for peace of mind in case of flight delays, lost luggage, or medical emergencies.

Quality accommodations: vetted for comfort, cleanliness, and excellent location.

Accredited guides and licensed transport providers: to ensure your safety and a richer travel experience.

Transparent, all-in pricing: you will receive a complete breakdown of what you have to pay for. No hidden charges or surprise add-ons. 

When you book with us, you’re not just paying for a trip: you’re investing in a worry-free experience, with everything you need already taken care of. Many travelers find that the convenience, safety, and extra perks save them time, money, and stress in the long run.

Do you offer travel insurance and what happens if my flight is delayed or cancelled?

Yes. For our international flights, travel insurance is included in your package. The insurance covers trip cancellation, medical emergencies, baggage loss, and trip interruption. If your flight is delayed or cancelled, first contact the airline for rebooking or compensation. We will help coordinate alternative arrangements and claim documentation when the package or our services are affected. For domestic flights, travel insurance is optional.

What travel documents and visas do I need?

For domestic travel, a valid government ID and any health or local entry requirements are required. For international travel, a passport valid for at least six months from your return date is standard. Many countries also require blank visa pages. Visa rules differ by destination and nationality. We will check the requirements for you and assist with the applications, but final approval is with the embassy/consulate. Always confirm passport validity and visa rules at least 60 days before travel.

How far in advance should I book my trip?

For peak seasons (like Holy Week, Christmas, and summer), we recommend booking at least 2 to 3 months ahead. For off-peak travel, 3 to 4 weeks in advance is usually enough, but earlier booking always means better rates and availability.

Do you offer installment payment options?

Unfortunately, no, we don’t offer flexible payment terms yet. Alternatively, you can use your credit card and contact your bank to avail of their flexible installment offers

Your Gateway

to Global Adventures

Awaits Here.

Location: 4954-A JKSA Com. Bldg. A. Arnaiz St. Pio Del Pilar, Makati NCR 1210

Phone: 0907 119 7895

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